Security and data privacy for Australian businesses

Our security program combines the strength of the world’s most credible data centre, the proven efficacy of superior software and a watchful security team to protect our clients’ vital information at all times.

Download our Security Strategy and Policies document

Data security is a priority

Our server infrastructure is operated from world class centres to ensure the utmost levels of security, connectivity and availability at all times.

Data centre security

We use state-of-the-art web servers facilitated by Amazon Web Services (AWS). AWS utilises leading security technology to guard its server centres.

Australian hosted data storage

Our servers are geo-locked to Australia. Your data remains within Australia, and is thereby bound by Australian privacy law–not foreign legislation.

Regular penetration tests

We perform yearly, third-party penetration tests to ensure platform vulnerabilities are patched and can stand up to emerging security threats.

Data ownership

You maintain full control and ownership of your data. Full-stop. You’ll find this in black and white, in section 17 of our terms and conditions.

Staff background checks

We perform thorough background checks as part of our hiring process. All staff have been required to provide national police checks as well.

Log in security

A few conditions must be meet when setting a secure password. We recommend every user have their own log in, and offer secure password reset functionality.

Platform security

We’ve developed a litany of technologies and security techniques to secure our platform. Many clients are government or financial organisations requiring bank-grade security.

No spam policy

We have a zero spam tolerance policy. We carefully vet clients of their email marketing intentions, and have a server reputation score to prove so.

Frequently asked security questions

Where is my data stored?

Our state-of-the-art Amazon Web Services (AWS) web servers store your data in server locations that are geo-locked to Australia. Your data remains your property and remains under Australian jurisdiction.

Is Swift PCI complaint?

Payment Card Industry (PCI) compliance. At no point in our payment processes do we control or process funds–this is handled directly between the consumer and your bank (via a payment gateway). Because we do not directly control or process funds, PCI compliance is not applicable.

Accreditations

Government Accreditation

The Swift Digital platform is deployed across all levels of government. In NSW, Victoria and Queensland we are approved suppliers through:

  • Qassure
  • NSW ICT Services Registered Supplier List
  • Victorian Government Services Register Approved Supplier

Federal Government agencies are also able to procure our services without the need to go through panels.