SMS & mobile for banks & financial organisations

Personalised SMS marketing: Reach out to your customers wherever they are

Swift Digital is your all-in-one mobile and SMS marketing platform.

Send personalised messages to your contacts and monitor replies. Use our built-in tools to automate SMS campaigns and user journeys, see contact engagement, and view success and reply reports directly within the platform.

See it in action. Schedule a demo of our SMS marketing platform….

Engage

Personalised messages sent directly to mobile phones

Comply

Automatic unsubscribe option for compliance

Interact

Allow recipients to respond directly to messages

Alert

Remind customers about important dates or events

Reach

Communicate key info without the need for Internet

Track

Set up message receipts & responses

Some of Australia’s largest banks and financial organisations have selected Swift Digital as their engagement platform.

SMS open rates are 98%; email open rates are 20%. SMS response rates are 45%; email response rates are 6%.

Gartner

Why Swift Digital?

Many banks and financial organisations, as well as superannuation, educational, government, and legal organisations, choose Swift Digital.

Why?

Apart from being the most established online marketing automation platform in Australia, we ensure that all customer data stays here. Our servers are located in Australia, bringing peace of mind to organisations that have a lot to lose from data privacy breaches.

All data is covered by Australian jurisdiction and handled in full compliance with anti-spam and privacy laws.

Since 2001, when we first launched our marketing automation platform, we’ve continued to build our suite of services:  email marketing, event management, landing pages, online surveys, and engagement scoring all work alongside SMS and mobile marketing.

Your data couldn’t be safer!

In addition to our long-standing reputation for quality, organisations choose us because all our data servers are located in Australia.

This means that your data remains under Australian jurisdiction; and we are fully compliant with anti-spam and privacy laws.

We have numerous departments managing their contact lists and email campaigns in Swift Digital’s system, and the system has exceeded our expectations in what we’re able to accomplish. Swift has built in many functions to help save time and keep communications on brand. It works better than any bespoke system we’ve ever used.

The University of Melbourne

Packed to the rafters with SMS marketing features

Branded sender name

Messages appear from your organisation name rather than an anonymous number.

Dedicated numbers

Register a dedicated number so that all messages arrive from the same number.

One-way message delivery

Send branded, one-way messages that do not provide the recipient an option to reply.

Two-way message delivery

Send two-way messages that allow recipients to directly reply to you.

Automated STOP/opt out

The system automatically unsubscribes STOP replies to keep you legally compliant.

Top-tier mobile gateway

We use a first-class mobile gateway to ensure timely delivery of your messages.

Personalisation options

Include personalisation fields directly within the SMS message.

Built-in event function

Create and send SMS messages directly from your event console.
Sunsuper Trigger Email
Sunsuper Surprise Email Campaign
Sunsuper Trigger Email

Who's it for?

If you’re finding it difficult to conveniently reach out to all your customers, SMS and mobile marketing may play a key role.

For banking and financial organisations, where a proportion of the target market is based in remote locations without Internet access or unable to use the technology for one reason or another, SMS is a way to reach out.

Almost everyone has a mobile phone capable of receiving SMS messages, even though they may not be able to read email, landing pages, or social media pages.

You can use SMS securely and reliably to prompt, alert, or remind customers, staff, or other stakeholders.

We help you get your messages sent, opened, and read with our top-tier mobile gateway…

An SMS platform you can rely on to deliver:

  • Get messages delivered at the right time using our top-tier mobile gateway

  • Create & send unlimited messages using a central event console

  • Send branded messages under your organisation’s name

  • Pre-schedule messages for segmented groups of recipients

  • Send your messages from dedicated numbers

  • Set up automated event triggers based on recipient activity

  • Set up no reply or reply messages: one or two-way delivery

  • Stay compliant with automatic unsubscribe from messages

  • Track your campaigns with real-time activity reports

Automation

Reach out more often with more impact

Staying in regular contact with customers has become a basic requirement for banks and financial organisations.

SMS and mobile marketing remains an important channel for creating more customer ‘touch points’.

Whether you want to remind, alert, prompt, inform, or survey customers, SMS and mobile marketing can supplement other online channels like email, landing pages, and online surveys.

Our tier-one platform ensures your messages get there according to your schedule, automatically and reliably.

This helps you create maximum impact with minimal demand on your precious time!

Schedule Reminders

Send automated reminder SMS messages

Someone registers to attend an event

Send “Reminder” SMS one day before event

Date Triggers

Send automated date-based SMS messages

1 day before scheduled appointment

Send “Appointment Reminder” SMS

Build User Journeys

Build user journeys with unlimited paths, actions, and milestones

  • Build unlimited paths with various triggers to send email and SMS campaigns.
  • Set triggers to occur at any variable, from immediately to hundreds of days later.
  • Assign data conditions to triggers that must be met for campaigns to be sent.
  • Run, pause, edit, and clone campaign journeys at any time.

Need more than SMS marketing?

When used alongside other marketing automation channels such as email, event management, landing pages, online surveys, and engagement scoring, SMS marketing can be a very effective marketing tool.

With the Swift Digital platform, all campaigns are managed from a single location. You build a complete 360-degree view of customers that fully integrates with your CRM software.

Learn more: SMS Marketing

Email Marketing

Effortlessly create stunning emails, newsletters, and campaigns using our drag-and-drop email builder.

Event Management

From invite to check-in, you’ll have a beautifully branded and seamless event registration process.

Landing Pages

Build web pages like you build emails. Create forms to capture leads and contacts.

Surveys

Create simple or complex surveys using over a dozen question types and branching logic.

Automation

Create user journeys and assign actions to occur based on milestones, dates, and behaviours.

Engagement Scoring

See who’s engaged and who’s not and target campaigns accordingly.

What's next?

1. Click ‘Get Started’
2. Fill out the form to submit a request
3. We’ll be in touch to help

Get Started