Email is to sales what fertilizer is to plants; as fertilizer improves your chance of reaping a bountiful harvest, email marketing improves your chance of making sales.
You might know that investment in marketing efforts is imperative for sales success, but you might not yet be aware how important and successful email is as a marketing channel.
Email marketing has a whopping ROI rate of 4400%. For every $1 spent on email marketing – $44 is made.
If you’re looking to bring in more sales in 2019, then email absolutely must be a core part of your marketing mix, and beyond that – you have to use the right tools, and the best techniques in your email marketing efforts.
Here are 7 proven techniques for email marketing which bring in more sales.
Use a Marketing Automation platform
This is foundational. If your company wants a high ROI on its email marketing efforts, then you’re going to have to employ a high quality marketing automation software.
There is no way you will be able to compete with the 121 other emails your average contact receives in a day if you’re not leveraging automation tools.
Carrying out your email marketing efforts via a Marketing Automation platform opens the door for your strategy in myriad ways. You’ll be able to easily segment data, target specific contacts with content relevant to them, build fully automated emailing sequences, measure engagement, and better understand each of your contacts – both collectively, and individually.
If you’re not using marketing automation to give your email campaigns that necessary edge, then you’ll not reap the full potential of email as a sales tool.
Use visual CTAs
Your contacts won’t convert (and make a purchase) unless your call to action is obvious, easy, and accessible.
Text links buried in paragraphs of copy isn’t going to cut it. These are easily overlooked, and require hard work (reading) to discover.
Make your CTAs obvious by using brightly coloured, visual graphic buttons.
Don’t be shy – make sure your buttons are displayed with plenty of padding around them; don’t bury them amongst the text, give them their own centre stage between paragraphs.
Also, you don’t need to just ask once – litter your email with CTAs, and make it less obvious that you’re repeating yourself by ensuring the button text is different each time.
Create your own unique, relevant content
It’s not enough to be visible online anymore, you also have to create unique content that’s worth consumption.
This means you’re going to have to allocate quite a bit of resources and time into content creation. Plagiarising positions your brand in a bad light, and only sharing content from other brands will lead potential customers easily astray. The key is to frequently create content unique to your brand.
In order to bag that sale, your content is going to have to deliver value that’s relevant to your target audience. Delivering high value content to your contacts helps to increase your open rates, and thus gives you a higher conversion rate.
Using a marketing automation platform, you’ll have access to tools which help you boost content relevancy. You’ll be able to segment contacts based on their data and behaviour, and target them with the content most relevant to them.
Your promotional email campaigns can’t be promotional alone. They have to deliver content that’s relevant and useful to your contacts. Get creative with automation tools and send the right email at the right time in order to bring in those sales.
Use trigger based emails to send to a contact who’s ready to convert
As mentioned above, sending the right email at the right time to the right contact increases your chances of making a sale.
If your email marketing team has been doing its homework – that is, viewing and analysing previous campaign publication reports – then it should be clear what type behaviour often precludes a contact becoming a customer.
Use that insight to create email campaigns with strong calls to action which trigger based on those identified behaviours and data tip offs.
For example, if you’ve noticed that contacts who have attended one or more of your company’s events are 3 times more likely to make a purchase, then create an email campaign which capitalises on this fact. Your email campaign could showcase content relevancy by harking back to something related to the event the contact attended, and then capture their interest with a call to action. This email campaign would be pre-set-up, and would ‘trigger’ (send automatically) a few days after a contact attends one of your events.
Trigger based email campaigns tick all the boxes for boosting sales numbers because they’re timely, relevant, and specifically targeted towards warm leads.
Improve your deliverability
Your email marketing efforts aren’t going to bring in sales if your emails are not arriving in your target audience’s inbox.
Having a low deliverability rate is the epitome of waste when it comes to email marketing. Simple solutions can be employed to ensure a high deliverability rate, and if you’re looking to boost recipient engagement as well as bring in more sales – then working with your IT team on email deliverability is a must.
There’s a number of components you can set up in order to boost and strengthen your deliverability rates. Here are a few:
- Custom subdomains
- DomainKeys (DKIM)
- DMARC Protocols
- SPF Records
- Custom Return Paths
It also matters what email service provider you use, and if you’re using a marketing automation platform – you want to make sure that, as an email service provider, they have a good reputation. Using a marketing automation platform also takes the pain out of implementing the above components, as the platform’s technology should help you leverage them with ease.
If you’re feeling a bit overwhelmed by all the tech-related talk, why not check out Swift Digital’s handy email deliverability page for clarity?
Improving your email deliverability rates naturally improves your conversion (sales) rates, so working on email deliverability should be a top priority.
Engage new subscribers off the bat with automated journeys
Here’s a surefire way to ruin your email marketing ROI: letting new subscribers go cold.
New subscribers are a hotbed of sales potential, as they’ve exhibited interest in your brand by making a commitment to receiving promotional content from you.
New subscribers have willingly identified themselves as open to your products and services, and as such require immediate nurturing to help them warm up further.
If you want to bring in the sales with your email marketing strategy, then make sure your strategy involves a strong welcome wagon email campaign – and even better – an onboarding journey for all new subscribers.
Set up an automated email campaign sequence which starts upon subscription, and slowly warms up new subscribers, readying them for promotional content with strong CTAs.
Don’t let leads fall through the cracks due to lack of communication, make sure you have automated welcome emails set up, and start warming them up right away in order to make the most of your email’s sales potential.
Employ agile marketing techniques: try out new tactics, analyse reports, tweak based on findings; repeat.
Agile marketing is surrounded by buzz at the moment, and with good reason – it enables your marketing strategy to adapt on the run – giving you the flexibility you need to survive in the vague, fast-changing world of digital marketing.
Agile is a workflow strategy first used by programming teams. When used in marketing, it allows marketing teams to be more creative, and to improve strategy on the go.
As alluded to above, the best time to start marketing to your contacts is now. With traditional marketing workflow processes, your marketing team will often become stuck on perfecting campaigns; missing the chance to consistently communicate with your audience.
It’s better to blast our regular emails that are so-so, than it is to spend weeks – if not months – on a single campaign trying to perfect it.
We’ve covered agile marketing in a nutshell in this handy blog post, but essentially agile marketing involves less prepping, and more doing.
The doing is informed by constant reporting analysis, which helps form hypotheses (e.g. contacts who receive an email on Sundays are more likely to purchase our goods) that can be tested on the go (e.g. sending your next sales campaign on a Sunday). Analysing, measuring, hypothesising and testing are integral components of agile marketing that you’ll constantly revisit in a cyclical motion all throughout your marketing process.
How does employing agile practices improve your sales from email marketing? It allows you to consistently send communications – which is important for nurturing leads – whilst at the same time consistently adapt, change, and improve your campaigns; improving your chances of increasing your conversion rate no matter the changing context.
Email is a marketing force to be reckoned with. It’s the marketing channel that has historically been relevant, and continues to be as – if not more – relevant today. If bringing in more sales is your main goal of your marketing efforts, then leveraging email is imperative.
Your email marketing ROI is only as strong as you make it, though, so it’s important to test out new techniques and strategies on the go. We hope our above ideas have simplified the process for you. When your email campaigns are strong, so too will be your inbound sales figures.
Want to boost sales by carrying out a fully automated email marketing strategy? Talk to the Swift Digital team about how our marketing automation platform can improve your company’s sales. Call us on 02 9929 7001.